Tools

A List of Popular UX Software

This is an evergreen list of essential UX tools based on the phases of a typical UX process. We also included where you can learn some of the tools for free. Feel free to send us your feedback to [email protected] if you don’t see tools that should be included in this list.


Research


User Testing
https://www.usertesting.com/

Purpose: Usability Testing

You can conduct user testing remotely and receive a video recording of how people react to your product.


Optimal Workshop
https://www.optimalworkshop.com/

Purpose: Card Sorting, Online Surveys, and etc.

They offer a suite of user research software like Optimal Sort (card sorting) to understand customer behaviors and identify patterns.


Google Analytics
https://analytics.google.com/

Purpose: Analytics

You can analyze data from all sources, including your websites and mobile apps, to gain insights and make data-driven decisions.


Crazy Egg
https://www.crazyegg.com/

Purpose: Heat Maps

Crazy Egg provides user activities as a heat map. For example, you can see where people are clicking on your website.


Optimizely
https://www.optimizely.com/

Purpose: A/B Testing

You can conduct experiments like A/B testings to find out which version of your design mockups or algorithms is more effective.


Information Architecture


PowerPoint or Keynote
https://products.office.com/en-us/powerpoint
https://www.apple.com/keynote/

Purpose: Flowchart, Wireframing, and Prototyping

Native applications like PowerPoint and Keynote are perfectly capable of creating flowcharts, wireframes, or even interactive prototypes.


Balsamiq
https://balsamiq.com/

Purpose: Wireframing

You can create low-fidelity wireframes quickly and get feedback from users to iterate and improve your design.

Free Tutorials
https://www.udemy.com/wireframing-with-balsamiq-mockups


Axure
https://www.axure.com/

Purpose: Diagramming, Wireframing, and Prototyping

You can create anything from diagrams to interactive prototypes. There is a learning curve due to its extensive features but it’s a widely accepted, powerful tool.

Free Tutorials
https://www.axure.com/support/training/core/1-basics


Visual Design


Sketch (only for Mac)
https://www.sketchapp.com/

Purpose: UI Design

It’s a user-friendly graphic design tool built for UI design work. There are a lot of third-party resources to make Sketch even more powerful, such as Zeplin (a plugin to create design specs) and Sketch App Sources (a site to download design assets).

Free Tutorials
https://www.udemy.com/hands-on-sketch-3-training-mobile-app-design-mini-course


Photoshop
http://www.adobe.com/products/photoshop.html

Purpose: Image Manipulation, UI Design

Photoshop is one of the most well known graphic design tools. Although many UI designers made a switch to Sketch in recent years, a large number of designers still use Photoshop to create mockups and other design assets.

Free Tutorials
https://www.udemy.com/photoshop-for-web-design-beginners-version2


Prototyping


InVision
https://www.invisionapp.com/

Purpose: Prototyping

You can upload static design mockups and add interactions to communicate your ideas. It has extensive collaboration features to make teamwork easier.

Free Tutorials
https://www.youtube.com/watch?v=qpTNy-hu3pg&feature=youtu.be&list=PLeWHfyz6lrQXHKy01OlALt3xZRZCPi89V


PowerPoint or Keynote
https://products.office.com/en-us/powerpoint
https://www.apple.com/keynote/

Purpose: Flowchart, Wireframing, and Prototyping

Native applications like PowerPoint and Keynote are perfectly capable of creating flowcharts, wireframes, or even interactive prototypes.


Axure
https://www.axure.com/

Purpose: Diagramming, Wireframing, and Prototyping

You can create anything from diagrams to interactive prototypes. There is a learning curve due to its extensive features but it’s a widely accepted, powerful tool.

Free Tutorials
https://www.axure.com/support/training/core/1-basics